Details
Online Education Series - Welcome To 2022 & Frontline Customer Service
Mon 04 Apr 2022 18:00 — 19:00
Event information
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Online Education Series - Welcome To 2022 & Frontline Customer Service.
HQld CEO - Alison Lyons - will give an outline of the week and dive deep into how frontline member services can improve the the customer experience of members.
Learn tips on how to take your member experience from okay to WOW - to improve your recruitment and retention success.
You will leave this session with a customer service plan and share ideas for upping the WOW factor.